Throughout the winter months, your furnace is incredibly important to keeping you and your family comfortable. In fact, if you are a landlord, it is illegal in most states to rent out a house or apartment without a functional heating system. That’s because, in extreme circumstances like a snowstorm, a lack of a functional heater could actually be fatal. Most cases never get that bad, but they definitely are uncomfortable. For the slightly uncomfortable to the truly frightening problems, you need to find a furnace repair company that offers you a certain level of service that will make sure you stay comfortable and safe. Here’s what you should look for.
Nights and Weekends
Many different companies that offer furnace repair in Canton will charge you extra if you want them to come to your house during nights or weekends, because those are not normal work hours. However, you can’t plan when something might go wrong with your furnace; that’s the nature of a problem. In fact, it probably feels like your furnace only malfunctions at the worst possible moment.
That’s why you should look for a furnace company that offers its normal rates for nights and weekends. By offering the normal rates, it not only saves you money, but it indicates that the company does not mind working after hours or on the weekend. A company that doesn’t change its prices is one you should try.
Your furnace repair company should not only offer repair services, but it should also offer a whole range of services. In addition to repairing furnaces, the repair company should be one that offers you different recommendations and advice about furnaces. You should be able to ask your repair specialist which furnace would be best for your house and your needs. Also, they should offer advice on how to keep your furnace working well.
Many people who work in furnace repair actually aren’t certified in the different HVAC services they offer. It’s absolutely critical that you hire a company that employs licensed and certified technicians. These licenses and certifications indicate that the person is trained well in their field, and that they are insured. You should only work with a repair company that offers insured specialists. In the very unlikely case that something does go wrong, you won’t be on the hook for any kind of problem that wasn’t your fault.
You should make sure that you’re dealing with a company that has a few years of history. A few years of history indicate that it has been providing services to customers for a while, and it probably has been doing a pretty good job. If it was doing a consistently poor job, the number of bad reviews would probably become obvious pretty quickly.